E-learning portal
E-learning portal
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Free courses
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How do I enrol?
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Upcoming workshops
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Contact us
Bookmark this page
Our vision is a community where good health is available to everyone. To help us achieve this, we have partnered with Settlement Services International (SSI) to deliver two free e-learning courses that support the ongoing development of our primary health care workforce.
These courses are proudly funded by the PHN with support from the Australian Government.

E-learning courses
Introduction to culturally responsive practice
Self-paced online learning
- Introduction
- Multicultural Australia and North Brisbane and Moreton Bay Region
- Multiculturalism and our law
- Key practice standards, policies, and frameworks
- Diversity, equity and inclusion
- What is culturally responsive practice?
- Culture, personal identity, and unconscious bias
- Summary
- Assessment
Self-paced online learning
- Introduction and learning outcomes
- Linguistic diversity in Australia & the North Brisbane and Moreton Bay Region
- Foundations for practice
- Professional vs non-professional interpreters
- Interpreting methods
- Benefits of working with professional interpreters
- Challenges to engaging professional interpreters
- Assessing the need for an interpreter
- If interpreting is refused
- Key planning considerations
- Additional considerations
- Summary
- Assessment
Key features
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Interactive content
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Accessible on any device
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Downloadable resources
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Self-paced
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Reflection pieces
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Activities and case studies
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Certificate of completion
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Culturally responsive and trauma-informed content
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Developed by subject matter experts

How do I enrol?
- Select the 'Sign up' button below.
- Create an account with your name, email, and organisation or practice name.
- Once signed in, you'll have access to both courses from your learning dashboard.
You're signed in!
Who are the courses for?
Cost
The courses are hosted by SSI Diversity Training. We recommend bookmarking this page so that you can quickly and easily return whenever you're ready to continue learning.
Do you have a question about this event?
Email our Events Team at
primarycareevents@brisbanenorthphn.org.au
SAVE THE DATE
Multicultural Health Workshops
Brisbane North PHN invites you to consolidate your cultural learning by attending a FREE in-person multicultural health workshop. The workshop combines evidence-informed practice with real-world application for allied health professionals.
Funded by the PHN and facilitated by SSI Diversity Training, the intermediate-level workshops will unpack culturally responsive practice for allied health professionals including:
- engaging in culturally safe conversations
- understanding power and privilege and why it’s important for building culturally inclusive practices.
WORKSHOP 1
16 February 2027 (Tue)
6:00pm to 9:00pm
Brisbane North PHN, Level 1, 14 Banfield Street, Chermside QLD 4032, Turrbal and Jagera Country, Meanjin
WORKSHOP 2
17 February 2027 (Wed)
7:45am to 10:45am
Brisbane North PHN, Level 1, 14 Banfield Street, Chermside QLD 4032, Turrbal and Jagera Country, Meanjin
Contact Us

PHN Allied Health
SSI Diversity Training
