E-learning module

Culturally responsive support in aged care

The cultural diversity of aged care recipients and workers continues to grow. Train your direct care workers to create a positive experience with clients through understanding culturally responsive support.
Enrol now or sign-up to preview our e-learning module.

Train with a provider that knows

SSI’s diverse workforce collectively speak over 100 languages and each year deliver services to 60,000+ people.

We understand the unique capabilities needed to work inclusively with our culturally diverse communities.

We embed that know-how from 20+ years' experience into our training, making it relevant, practical and engaging.


This e-learning module is designed for workers who provide support services for older people in their home.

The topics covered in this module enable aged care workers to provide culturally responsive support, particularly to consumers who have migrated to Australia as migrants or refugees.

This self-paced online learning module consists of seven short lessons and can be completed on your laptop or any mobile device. 
Benefits of this    e-learning module
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Improve service delivery

Enhance quality of service delivery through effective training and professional development.

Provide a culturally safe service

Ensure a culturally safe service where consumers from diverse backgrounds feel respected, valued, and understood.

Increase consumer satisfaction

Equip and skill up staff to provide culturally responsive services in their interaction with consumers.

Enhance worker wellbeing

Support workers to understand how to identify and respond to the stresses and challenges of the care role including seeking help.
Choose your learning plan

One time access

$49 (including GST)

Access our e-learning module now from any device, anywhere.

Online learning

Ideal for small or big teams. Buy registrations in bulk and we'll manage the rest for you. 


Host the e-learning module in your own Learning Management System (LMS) with our flexible licenses.

Blended learning

Blend with our interactive online or in-person workshops to extend learning.


Designed for aged care workers 

Developed by subject matter experts

Interactive & engaging

Customisable for your organisation

WCAG 2.2 compliant for accessibility 

Practical approach


'Shedding light on common cultural misunderstandings - New training program equips aged care workers with skills to support culturally diverse seniors' 

Janet Irvine, SSI Diversity Training Manager
Aged Care Today Autum 2024, 19 March 2024
Preview e-module
Check out the first two sections of our e-learning module.

Sign up now to our online LMS for free or log-in with your details by clicking on the link below.
SSI diversity training

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