ORGANISATIONS

Cultural diversity and inclusion for organisations

As Australia's population becomes increasingly culturally diverse, organisations and business are seeking to grow their workforce's confidence and capability to engage with cultural diversity in positive and inclusive ways.

Train with a provider that knows

SSI’s diverse workforce collectively speak over 100 languages and each year deliver services to 60,000+ people. We understand the unique capabilities needed to work inclusively with our culturally diverse communities. We embed that know-how from 20+ years' experience into our training, making it relevant, practical and engaging.
E-learning

Courses

Introduction to culturally
responsive practice

This e-learning module is designed for government, non-government, and business organisations to grow their workforce capabilities to work with and provide services to Australia’s culturally diverse community. 

The course will assist organisations to create a common understanding and language across their workforce, build their workforce confidence and capability to engage with cultural diversity in positive and inclusive ways, and enhance delivery of culturally responsive services.

 Duration: Approximately 25-30 minutes to complete. Pause at any time and come back where you've left off.

 Who is this for? All staff in an organisation/business.

Working with interpreters

Australia is a vibrant multicultural nation with 429 languages spoken and 22.8% of the population speaking a language other than English at home.


Working with professional interpreters is a key skill needed to ensure equitable access to services and quality client outcomes.

This e-learning explores how we can improve our interactions and communication when working with a professional interpreter.

 Duration: Approximately 30 minutes to complete. Pause at any time and come back where you've left off.

 Who is this for? All client or customer facing staff.

Benefits

  • Recruit and retain high-performing staff from diverse backgrounds.
  • Build innovative solutions with diverse perspectives.
  • Access new, diverse clients and customers.
  • Enhance service delivery.
  • Meet and exceed diversity goals and benchmarks.
  • Contribute to social justice and equity.

Choose your learning plan

Bulk enrolment

Ideal for small or big teams.
Buy registrations in bulk and we'll manage the rest for you. 

Organisations

Host the e-learning module in your own
Learning Management System (LMS) with our flexible licenses.

Bundle learning

Bundle both e-learning

courses for a discounted price.

Blended learning

Blend with our interactive online or
in-person workshops to extend learning.

Features

Developed by subject matter experts

Customisable for your organisation

WCAG 2.2 compliant for accessibility 

Interactive and engaging

Practical approach

14 October 2024 | Stories

Beyond words: Why professional interpreters like Nasser are a lifeline for migrants in Australia

Imagine being told you need a life-changing medical procedure—but in a language you don’t fully understand. This is the confronting reality for many people in Australia today who face barriers accessing vital information in English.
We all deserve to understand what’s happening in our lives, to know our options, and to make choices based on clear information. The right to receive information in a language we understand is fundamental, no matter the language we speak.
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SSI diversity training

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