SSI Diversity Training

Transforming how people respond to diversity in ways that are thought-provoking, inspire curiosity, and build confidence.

What we offer

E-learning courses

E-learning is a cost effective and convenient way to upskill your workforce and build common understanding and vision. Our interactive courses, developed by subject matter experts, are designed to captivate and engage learners.   

Interactive workshops

Our workshops provide the opportunity for conversations that create positive change. Connecting with others and reflecting on the diverse ways we see and interact with the world leads to greater self-awareness and confidence.

Customised training

Choose from our off-the-shelf products or contact us to customise to your organisational context. We have worked with a range of sectors including corporate, government, child safety, disability, mental health, education, LGBTIQ+ and more.

Explore our e-learning courses

Introduction to culturally responsive practice

This course provides an overview of Australia's rich multicultural identity. It explores how we can be culturally responsive and inclusive when working with colleagues and communities from diverse cultural backgrounds. Enrol now or contact us to bulk enrol your staff to this interactive course. 

● LOCAL GOVERNMENT

● ORGANISATIONS

● REAL ESTATE AGENTS

● individuals

Culturally responsive support in aged care

Designed for workers who provide support services for older people in their home. The course includes guidelines on providing culturally responsive support, particularly to consumers who have migrated to Australia as migrants or refugees. 

● aged care service providers
● individuals

Working with interpreters

This course outlines practice considerations and approaches for working with professional interpreters. It explores how we can improve our communication and interactions when working with individuals and communities from culturally and linguistically diverse backgrounds who have limited English language proficiency.

● local government
● organisations

● real estate agents

Responding to Sexual Violence in Migrant and Refugee Communities

This course provides a foundational understanding of sexual violence including its forms, impacts, and how to respond using a trauma-informed, culturally responsive, and victim-survivor-centered approach.

● dfsv service providers
● organisations
● individuals

Technology-Facilitated Abuse in the Context of Domestic, Family and Sexual Violence

Technology is part of our everyday lives. It helps us stay connected, informed, and engaged with the world around us. While technology offers many benefits, it can also be misused to cause harm. The e-learning course is designed to help you understand technology facilitated abuse (TFA) in the context of domestic and family violence (DFV), with a focus on multicultural communities

● dfsv service providers
● individuals

Taking action to keep multicultural communities safe: Faith and community leaders' training

This free e-learning course is an accessible and flexible training designed for faith and community leaders who want to build confidence in recognising, responding to, and referring cases of family, domestic and sexual violence (FDSV). The online format ensures participants can complete the training at their own pace, no matter where they are.

● faith & COMMUNITY leaders
● individuals

Find the right e-learning for you

Features

  • developed by subject matter experts 
  • interactive and engaging
  • mobile device compatible
  • downloadable content, quizzes and case studies

Customisable content 

We offer e-learning module licensing for your learning management system (LMS), with customisation options to fit your organisation's learning needs.

WCAG 2.2 compliant for accessible learning

We are committed to making education and knowledge accessible to everyone.

Choose your learning plan

One time access

Access our e-learning module now from any device, anywhere.

Online learning

Ideal for small or big teams. Buy registrations in bulk and we'll manage the rest for you.

Purchase for your LMS

Host the e-learning module in your own Learning Management System with our flexible licenses.

Blended learning

Blend with our interactive online or in-person workshops to extend learning.

Make diversity a competitive advantage

Recruit and retain high-performing staff from diverse backgrounds.
Build innovative solutions with diverse perspectives.
Access new, diverse clients and customers.
Enhance service delivery.
Meet and exceed diversity goals and benchmarks.
Contribute to social justice and equity.

See what our clients have to say!

"The sessions were facilitated by a highly-skilled trainer and included thought-provoking content, yet with highly practical applications for our employees. The training helped our teams develop greater empathy for others, and we now have a new appreciation for culturally responsive practices."
Natasha Jordan, Manager, Customer Strategy, Customer & Partner Experience, Ausgrid
"Settlement Services International have provided our organisation with
extremely rich and valuable learning."
Tim Stevenson, Learning and Development Lead, ACSO

"Our expectations were exceeded. The course was not only designed as an enjoyable learning experience, it provided our staff everything they needed to know. This course also aligned beautifully with the follow-on in-room experience by SSI, where our staff have been able to focus on how to put this knowledge into action in their everyday roles. Our staff have found this next-level course exceptionally valuable, and demonstrated consistently that the skills they have learned have easily been applied back on the job."
Nikki Cox, Organisational Development Coordinator (L&D Lead), City of Logan


"I loved the e-learning! There was a nice blend of empirical and non-empirical information. I liked that it that invited the reader to locate themselves within the narrative and then offered a framework whereby they could challenge and/or build their understanding."
Kershia Singh (participant), Senior Dispute Resolution Specialist, ACFA

📧 Get in touch with us

Who we have worked with