DFSV SERVICE PROVIDERS

Domestic, family and sexual violence e-learning courses 

Build your knowledge, confidence and capability to support safer, stronger communities. Designed for community workers, faith and community leaders, and support practitioners, these courses offer trauma-informed, culturally responsive, and person-centred practice to help you recognise violence, respond safely, and refer victim-survivors to appropriate support services.

Train with a provider that knows

SSI’s diverse workforce collectively speak over 100 languages and each year deliver services to 60,000+ people. We understand the unique capabilities needed to work inclusively with our culturally diverse communities. We embed that know-how from 25 years of experience into our training, making it relevant, practical and engaging.

Self-paced e-learning courses

Responding to sexual violence in migrant and refugee communities

This e-learning course provides a foundational understanding of sexual violence including its forms, impacts, and how to respond using a trauma-informed, culturally responsive, and victim-survivor-centered approach. It introduces the LIVES framework, offering practical guidance on how to support victim-survivors with empathy and respect.
 Cost: FREE

Technology-facilitated abuse (TFA)

in multicultural contexts

Technology is part of our everyday lives. It helps us stay connected, informed, and engaged with the world around us. While technology offers many benefits, it can also be misused to cause harm. The e-learning course is designed to help you understand technology facilitated abuse (TFA) in the context of domestic and family violence (DFV), with a focus on multicultural communities.
 Cost: FREE

Taking action to keep multicultural communities safe: Faith and community leaders' training

This resource has been developed to help faith and community leaders feel more confident in recognising family, domestic and sexual violence, responding appropriately, and referring victim-survivors to relevant support services.
 Cost: FREE

Coercive control e-learning

Coming soon
 Cost: FREE

Start with our foundational courses

Introduction to culturally
responsive practice

This course provides an overview of Australia's rich multicultural identity. It explores how we can be culturally responsive and inclusive when working with colleagues and communities from diverse cultural backgrounds.

Working with interpreters

This course outlines practice considerations and approaches for working with professional interpreters. It explores how we can improve our communication and interactions when working with individuals and communities from culturally and linguistically diverse backgrounds who have limited English language proficiency.

ONLINE AND IN-PERSON

Interactive workshops

Foundational
Specialised
Combined

Fundamentals of culturally responsive practice ​

DURATION: 3 hours 

Overview
Culturally responsive practice training is a reflective process that helps practitioners gain an insight into how their own cultural perspective impacts on their interactions with others as well as how culture influences other people’s worldview. ​This interactive workshop builds confidence and core capabilities to work in culturally and linguistically diverse environments with clients and colleagues.

Learning objectives
  • Describe a framework for working in a culturally responsive way ​
  • Reflect on the impact of cultural identities, beliefs and values on everyday interactions, responses and understandings ​
  • Practise conversations that explore difference and common ground to work collaboratively ​
  • Implement strategies to manage unconscious bias in the context of power differentials ​
  • Demonstrate an understanding of intersectional disadvantage, vulnerabilities and barriers to accessing services for people from migrant and refugee backgrounds ​
  • Identify strategies that create a more culturally responsive service
Who is this for?
All staff​

How is it delivered?
Online or in-person

Facilitators
SSI Diversity Training team

Domestic, Family and Sexual Violence in the multicultural context​

DURATION: 3 hours 

Overview
This workshop applies a culturally responsive practice approach to understanding the context of Domestic, Family and Sexual Violence (DFSV) for women from culturally and linguistically diverse (CALD) backgrounds and how to identify, respond and support victim-survivors of DFSV. 

Learning objectives
  • Describe SSI's DFSV practice approach within a culturally responsive practice framework​
  • Examine the prevalence of DFSV in multicultural communities​
  • Discuss dynamics of DFSV multicultural communities​
  • Identify barriers to disclosure and help seeking ​
  • Explore culturally responsive strategies through examining a case study
Who is this for?
DFSV specialists and practitioners working with multicultural individuals and communities

How is it delivered?
Online or in-person

Facilitators
SSI Diversity Training team together with SSI’s DFSV Prevention and Response Unit

Culturally responsive practice in the DFSV context

DURATION: 7 hours 

Overview
This workshop combines our ‘Fundamentals of culturally responsive practice’ with ‘Domestic, Family and Sexual Violence in the multicultural context’ to provide practitioners with the opportunity to hone their understanding, confidence and capability to apply cultural responsiveness in the context of working with people from CALD backgrounds.

Learning objectives
  • Describe a framework for working in a culturally responsive way ​
  • Reflect on the impact of cultural identities, beliefs and values on everyday interactions, responses and understandings ​
  • Practise a conversation that explores difference and common ground to work collaboratively ​
  • Implement strategies to manage unconscious bias in the context of power differentials ​
  • Demonstrate an understanding of intersectional disadvantage, vulnerabilities and barriers to accessing services for people from migrant and refugee backgrounds ​
  • Describe SSI's DFSV practice approach within a culturally responsive practice framework​
  • Examine the prevalence of DFSV in multicultural communities​
  • Discuss dynamics of DFSV multicultural communities​
  • Identify barriers to disclosure and help seeking ​
  • Explore culturally responsive strategies through examining a case study
Who is this for?
DFSV specialists and practitioners working with multicultural individuals and
communities

How is it delivered?
In-person

Facilitators
SSI Diversity Training team together with SSI’s DFSV Prevention and Response Unit



Contact us to learn more about our e-learning, interactive workshops, or
to arrange a training for your team.
GETTING HELP
If you are experiencing domestic, family and sexual violence, know someone who is, or feel affected by the content of this e-learning and would like to access support, please contact the numbers below.
  • Full Stop Australia - 1800 385 578
  • 1800RESPECT - 1800 737 732
  • Lifeline - 13 11 14
  • If you or someone is in immediate danger, please call Triple Zero (000) for emergency services.