What will you learn today?

diversity, EQUITY and inclusion

Introduction to culturally responsive practice

This course provides an overview of Australia's rich multicultural identity. It explores how we can be culturally responsive and inclusive when working with colleagues and communities from diverse cultural backgrounds.

  • Study time: 20-30 minutes
  • Certificate of completion

AGED CARE

Culturally responsive support in aged care

This e-learning module is designed for workers who will provide support services for older people in their home. Topics covered will support workers to provide culturally responsive support with a focus on those who have migrated to Australia as a migrant or under the refugee program.

  • Study time:  Approximately 1 hour
  • Certificate of completion

Language services

Working with interpreters

This course outlines practice considerations and approaches for working with professional interpreters. It explores how we can improve our communication and interactions when working with individuals and communities from culturally and linguistically diverse backgrounds who have limited English language proficiency.

  • Study time: 30-40 minutes
  • Certificate of completion

REAL ESTATE SERVICE AGENTS

Working with interpreters for real estate agents

This course provides real estate agents with an overview of practice considerations and approaches for working with professional interpreters. It explores ways to improve your communication and interaction with clients from culturally and linguistically diverse backgrounds, particularly those with limited English proficiency.

  • Study time: 30-40 minutes
  • Certificate of completion

DFSV SERVICE PROVIDERS

Responding to Sexual Violence in Migrant and Refugee Communities

This course provides a foundational understanding of sexual violence including its forms, impacts, and how to respond using a trauma-informed, culturally responsive, and victim-survivor-centered approach. It introduces the LIVES framework, offering practical guidance on how to support victim-survivors with empathy and respect.

  • Study time: 30-45 minutes
  • Certificate of completion

DFSV SERVICE PROVIDERS

Technology-Facilitated Abuse in the Context of Domestic, Family and Sexual Violence

This e-module focuses on technology-facilitated abuse (TFA) in the context of domestic and family violence (DFV).  

  • Study time:
  • Certificate of completion

FAITH AND COMMUNITY LEADERS

Taking action to keep multicultural communities safe:

Faith and community leaders' training

This resource has been developed to help faith and community leaders feel more confident in recognising family, domestic and sexual violence, responding appropriately, and referring victim-survivors to relevant support services.

  • Study time: 20-30 minutes each lesson. Includes 9 interactive lessons.
  • Certificate of completion
This e-learning is hosted online at the Centre for Volunteering's Knowledge Base

VOLUNTEER MANAGERS

Volunteer Voices (Diversity, Equity, Inclusion and Belonging)

Volunteer Voices is a unique and dynamic e-learning experience that will guide you through principles of Diversity, Equity, Inclusion and Belonging through twelve lived experience stories of volunteering in Australia. This e-learning module will boost your skills as a volunteer manager and equip you with knowledge of the impact of story sharing for Volunteer Involving Organisations.

  • Study time: 2.5-3 hours

DFSV SERVICE PROVIDERS

Coercive control

E-learning course coming soon. Sign up below to be among the first to access the new e-learning course.

  GREAT OFFER! 

Bundle # 1

Enrol in both Introduction to Culturally Responsive Practice and Working with Interpreters e-learning at a special
 discounted price.

2
courses
36%
discount
A$35.60
savings
CULTURAL DIVERSITY & INCLUSION

Introduction to culturally responsive practice

LANGUAGE SERVICES

Working with interpreters

  GREAT OFFER! 

Bundle # 2

Enrol in both Culturally Responsive Support in Aged Care and Working with Interpreters e-learning at a special discounted price.

2
courses
36%
discount
A$35.60
savings
aged care

Culturally responsive
support in aged care

LANGUAGE SERVICES

Working with interpreters

Choose your learning plan

One time access

Access our e-learning module now from any device, anywhere.

Online learning

Ideal for small or big teams. Buy registrations in bulk and we'll manage the rest for you.

Purchase for your LMS

Host the e-learning module in your own Learning Management System with our flexible licenses.

Blended learning

Blend with our interactive online or in-person workshops to extend learning.

Features

  • developed by subject matter experts 
  • interactive and engaging
  • mobile device compatible
  • downloadable content, quizzes and case studies

Customisable content 

We offer e-learning module licensing for your learning management system (LMS), with customisation options to fit your organisation's learning needs.

WCAG 2.2 compliant for accessible learning

We are committed to making education and knowledge accessible to everyone.