dfsv service providers
E-learning course

Recognising and Responding to Coercive Control: A Guide for Multicultural and Settlement Sector Workers

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e-learning Course overview
An e-learning course on coercive control developed for learners to identify patterns of coercive behaviour, recognise overlapping forms of abuse, understand the impact of coercive control on victim-survivors, and provide trauma-informed and culturally responsive support to victim-survivors particularly from migrant and refugee communities.
  • Who is this e-learning for?
    • This course has been designed for multicultural and settlement sector workers supporting victim-survivors from migrant and refugee communities. 
    • It is also relevant for people working with individuals who may be experiencing coercive control. 
  • E-learning focus
    • Coercive control in the context of domestic, family, and sexual violence (DFSV)
    • Experiences of people from migrant and refugee communities
    • Coercive control legislation in New South Wales (NSW) 
  • Study time: Approximately 60 minutes. This is a self-paced course. Pause any time and come back where you've left off. 
Course features
  • Interactive content
  • Downloadable workbook
  • Case studies
  • Reflection questions
  • Includes a list of useful resources
  • Complete a short assessment to test what you have learned
  • Certificate of completion
Course content includes
  • What is coercive control?
  • How does coercive control work?
  • How common is coercive control?
  • Experiences of women from migrant and refugee backgrounds
  • Understanding risks and patterns of abuse
  • High risk indicators
  • Overlapping forms of abuse
  • Children and coercive control
  • Supporting victim-survivors of coercive control
  • Worker wellbeing
Note: If you're a new learner, create an account
with your name, email & a unique password.
Acknowledgements
This e-learning course was developed by NSW Multicultural Centre for Women’s & Family Safety (Adira Centre) and funded by NSW Department for Communities and Justice (DCJ) as part of a training package on coercive control for multicultural and settlement sector workers who work with migrant and refugee communities in New South Wales.



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Attend our free in-person workshops
This free 4-hour interactive workshop will provide you with information, guidance and practical examples of how to recognise and respond to coercive control, particularly within migrant and refugee communities.   

This free workshop was developed by the NSW Multicultural Centre for Women’s and Family Safety (Adira Centre) at SSI. 
dates and locations
  • Ashfield - Wednesday, 6 May 2026
  • Fairfield - Tuesday, 12 May 2026
  • Bankstown - Wednesday, 13 May 2026
  • Blacktown - Thursday, 14 May 2026
  • Parramatta - Tuesday, 19 May 2026
  • Coffs Harbour - Tuesday, 26 May 2026
  • Gordon - Monday, 1 June 2026
  • Charlestown - Thursday, 4 June 2026
  • Campbelltown - Wednesday, 10 June 2026
  • Armidale - Thursday, 18 June 2026
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Getting help

If you are experiencing domestic, family and sexual violence, know someone who is, or feel affected by the content of this e-learning and would like to access support, please contact the numbers below.
  • Full Stop Australia - 1800 385 578
  • 1800RESPECT - 1800 737 732
  • Lifeline - 13 11 14
  • If you or someone is in immediate danger, please call Triple Zero (000) for emergency services.