SSI Diversity Training

Transforming how people respond to diversity in ways that are thought-provoking, inspire curiosity, and build confidence.

What we offer

Explore our e-learning modules

Click on each tab for an overview of the courses we offer:
Aged care
Local government
Organisations
Individuals

Cultural diversity & inclusion for local government 

As communities become increasingly culturally diverse, local governments are seeking to grow their workforce's confidence and capability to engage with cultural diversity in positive and inclusive ways.

Contact us for bulk enrolment or about hosting the module in your learning management system (LMS).

Working with
language services

Australia is a vibrant multicultural nation with 429 languages spoken and 22.8% of the population speaking a language other than English at home.

Working with professional interpreters is a key skill needed to ensure equitable access to services and quality client outcomes.

This e-learning explores how we can improve our interactions and communication when working with a professional interpreter.

Introduction to
culturally responsive practice


This course provides an overview of Australia's rich multicultural identity. It explores how we can be culturally responsive and inclusive when working with colleagues and communities from diverse cultural backgrounds.

Providing culturally responsive support
in aged care


The topics covered in this module enable aged care workers to provide culturally responsive support, particularly to consumers who have migrated to Australia as migrants or refugees.

Working
with language
services


Working with professional interpreters is a key skill needed to ensure equitable access to services and quality client outcomes. This e-learning explores how we can improve our interactions and communication when working with a professional interpreter.

Introduction to culturally responsive practice

As Australia's population becomes increasingly culturally diverse, organisations and business are seeking to grow their workforce's confidence and capability to engage with cultural diversity in positive and inclusive ways.

Contact us for bulk enrolment or about hosting the module in your learning management system (LMS).

Working with
language services

Australia is a vibrant multicultural nation with 429 languages spoken and 22.8% of the population speaking a language other than English at home.

Working with professional interpreters is a key skill needed to ensure equitable access to services and quality client outcomes.

This e-learning explores how we can improve our interactions and communication when working with a professional interpreter.

Culturally responsive support in aged care

This e-learning module is designed for workers who provide support services for older people in their home.

The topics covered in this module enable aged care workers to provide culturally responsive support, particularly to consumers who have migrated to Australia as migrants or refugees.

This self-paced online learning module consists of seven short lessons and can be completed on your laptop or any mobile device. 

Working with
language services

Australia is a vibrant multicultural nation with 429 languages spoken and 22.8% of the population speaking a language other than English at home.

Working with professional interpreters is a key skill needed to ensure equitable access to services and quality client outcomes.

This e-learning explores how we can improve our interactions and communication when working with a professional interpreter.

Features

  • developed by subject matter experts 
  • interactive and engaging
  • mobile device compatible
  • downloadable content, quizzes and case studies

Customisable content 

We offer e-learning module licensing for your learning management system (LMS), with customisation options to fit your organisation's learning needs.

WCAG 2.2 compliant for accessible learning

We are committed to making education and knowledge accessible to everyone.

Our impact

PEOPLE TRAINED

WORKSHOPS DELIVERED

HOURS OF TRAINING

POSITIVE RATING

Make diversity a competitive advantage

Recruit and retain high-performing staff from diverse backgrounds.
Build innovative solutions with diverse perspectives.
Access new, diverse clients and customers.
Enhance service delivery.
Meet and exceed diversity goals and benchmarks.
Contribute to social justice and equity.

Upcoming online interactive workshops

See what our clients have to say!

"The sessions were facilitated by a highly-skilled trainer and included thought-provoking content, yet with highly practical applications for our employees. The training helped our teams develop greater empathy for others, and we now have a new appreciation for culturally responsive practices."
Natasha Jordan, Manager, Customer Strategy, Customer & Partner Experience, Ausgrid
"Settlement Services International have provided our organisation with extremely rich and valuable learning."
Tim Stevenson, Learning and Development Lead, ACSO

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