Cookie policy

Last updated: November 2026

SSI Diversity Training, a service of Settlement Services International (SSI), uses cookies and similar technologies to support the functionality of our website, understand how visitors use our services and improve their experience.

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

It applies to our website at diversity.ssi.org.au and associated online learning services.

1. What are cookies?

Cookies are small text files stored on your computer, smartphone or other device when you visit a website.

They help websites remember information about your visit, such as your login details, preferences and how you interact with different pages.

Some cookies are temporary and are deleted when you close your browser. Others remain on your device for a set period or until you delete them.

We may also use similar technologies, such as tracking pixels, to understand website activity and measure the effectiveness of our communications.

2. How we use cookies

SSI Diversity Training uses cookies and similar technologies for the following purposes:

Essential cookies
These support the operation and security of our website and online learning platform. They may enable functions such as account login, course access, session management and remembering cookie preferences.

Functional cookies
These help remember your choices and preferences, such as language settings and other website customisations, to provide a more personalised experience.

Analytics cookies
These help us understand how visitors use our website, including which pages are visited, how visitors navigate the site and how our services are used. We use this information to monitor website performance and improve the user experience.

Marketing cookies
Where enabled, these may help us measure the effectiveness of marketing campaigns and provide more relevant information about our training and services.

3. Third-party services and cookies

3.1 Third-party services

We use third-party platforms to support our website, online learning, communications and advertising.

These include:
Provider Purpose
LearnWorlds Supports online learning, user accounts, course access and progress tracking.
Cloudflare Helps protect our website from malicious traffic, bots and security threats.
Stripe Supports secure payment processing and fraud prevention.
Google Analytics Helps us understand website traffic, visitor activity and website performance.
Google Ads Helps us measure advertising performance, track conversions and deliver relevant advertising.
Meta (Facebook/Instagram) Supports advertising measurement and delivery, including remarketing where enabled.
LinkedIn Supports advertising measurement, audience insights and relevant advertising where enabled.
StackAdapt Supports digital advertising, audience measurement and campaign performance tracking.

3.2 Cookie inventory

The following table provides an overview of cookies identified on our website and associated third-party services. These cookies support website functionality, security, payments, analytics and advertising.

Not all cookies will be used during every visit. The cookies you encounter may vary depending on how you interact with our website, the services you access and your cookie preferences.
Cookie name Provider Purpose Category
slim_session, school, lw_tokens LearnWorlds Maintains user sessions, authentication and online learning functionality. Essential
DPSettings LearnWorlds Stores visitors' cookie preferences. Essential
__cf_bm, _cfuvid Cloudflare Protects the website against automated traffic and security threats. Essential
__stripe_mid, __stripe_sid Stripe Supports secure payment processing and fraud prevention. Essential
_ga, _ga_QFMJ3QNBCB, _ga_YV9ZWNC7CZ Google Analytics Distinguishes visitors, maintains session information and helps us understand website usage and performance. Analytics
_gcl_au Google Ads Measures advertising effectiveness and conversions. Marketing
test_cookie Google / DoubleClick Checks whether the browser supports advertising cookies. Marketing
_fbp, _fbc, fr Meta (Facebook) Supports advertising measurement, attribution and remarketing. Marketing
sa-user-id, sa-user-id-v2, sa-user-id-v3, sa-user-id-v4 StackAdapt Supports digital advertising, audience identification and campaign performance measurement. Marketing
_clck Microsoft Clarity Helps understand visitor interactions and website usage patterns. Analytics
_BEAMER_FILTER_BY_URL_*, _BEAMER_FIRST_VISIT_*, _BEAMER_USER_ID_* Beamer Supports visitor identification and the display of product updates and notifications. Functional
sa-r-source, sa-r-date Referral tracking integration Records referral source and timing information associated with website interactions. Analytics / Marketing

3.3 External booking and registration platform

We use Humanitix to manage registrations for our in-person workshops and events. When you register through Humanitix, its website may use cookies and similar technologies to support bookings, manage sessions and improve its services. These cookies are managed by Humanitix and are subject to its own  Privacy Policy.

4. Managing your cookie preferences

You can manage or disable cookies through your internet browser settings.

Most browsers allow you to:
  • View and delete stored cookies.
  • Block cookies from specific websites.
  • Block third-party cookies.
  • Manage cookie permissions and preferences.
Disabling certain cookies may affect website functionality, including your ability to log in, access courses or use particular features.

Where cookie preference controls are available on our website, you can also use these to manage your choices.

For instructions on managing cookies, refer to your browser's help settings.

5. Cookies and your personal information

Some cookies and similar technologies may collect information that can identify you directly or indirectly, including IP addresses, device information, browsing activity and online identifiers.

We handle personal information collected through these technologies in accordance with our Privacy Policy and applicable Australian privacy laws.

We take reasonable steps to ensure that information collected through cookies and tracking technologies is used appropriately and protected against unauthorised access or disclosure.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technology providers or legal obligations.

The latest version will be published on our website, together with the date it was last updated.

7. Contact us

If you have questions about this Cookie Policy or how we use cookies and similar technologies, please contact us.

SSI Diversity Training

Email: diversitytraining@ssi.org.au
Website: diversity.ssi.org.au
Address: Level 2, 158 Liverpool Road, Ashfield NSW 2131, Australia
For more information about how we handle personal information, please see our  Privacy Policy.